Official App Support

Help for the trail ahead.

Get help with Gilded Frontier: The Long Expedition, find quick answers, or contact our support team about an issue, question, or suggestion.

Field Guide

Quick answers

Try these steps first so you can get back to the expedition quickly.

01 / APP TROUBLE

The game is not responding

Close Gilded Frontier completely, reopen it, and restart your device if the problem continues. Make sure you are using the newest version available from the App Store.

02 / SOUND

I cannot hear the game

Check your device volume and Silent Mode, then open the game again. Connected headphones or Bluetooth speakers may also receive the sound.

03 / GAMEPLAY

How do I open the next level?

Recover at least five discoveries and reach the treasure value shown for your current level. Once both goals are complete, the next part of the trail unlocks.

04 / PURCHASES

Are more levels sold separately?

No. The complete 100-level expedition is included. There are no chapter passes or in-game purchases required to continue the adventure.

Contact Markar Tech

Report an issue

Tell us what happened and where you were on the trail. Your feedback helps us improve Gilded Frontier.

support@markartech.com

Please Include

  • Your iPhone or iPad model
  • Your iOS or iPadOS version
  • The region and level where the issue occurred
  • A screenshot, if one would help explain the problem